TITANIUM COMPUTING
(512) 623-9199
Free consultation
SERVICE AREA · 78664 / 78665 / 78681
Managed IT Services in Round Rock, TX
Titanium Computing supports Round Rock businesses from our Wells Branch office, 12 minutes down I-35. Same flat per-user pricing, same 15-minute average response, with on-site coverage that does not bill you for a drive from downtown Austin. We already serve companies along the Dell corridor, in La Frontera, and in the medical district off University Blvd.
What Do We Run for Round Rock Businesses?
The full stack: support, security, and strategy under one flat monthly agreement.
Managed IT & Help Desk
Unlimited support, 24/7 monitoring, patching, and hardware lifecycle. On-site in Round Rock without travel fees.
Cybersecurity & Compliance
EDR, email security, tested backups, HIPAA and CMMC programs for Round Rock's medical and defense suppliers.
VoIP & UCaaS
Phone systems on ampCortex.ai, our AI-first UCaaS platform. Number porting handled end to end.
vCIO & IT Strategy
Budgets, roadmaps, and vendor management from a named senior engineer. Quarterly reviews with numbers.
IT Services in Round Rock, Service by Service
What each service covers for a Round Rock office, clinic or supplier.
Cloud services and backup
Microsoft 365 and Google Workspace tenants hardened and right-sized; most businesses overpay about 20% on licenses. Server workloads placed on-prem, in Azure or in private cloud by latency, cost and compliance. Backups take hourly snapshots, keep one immutable off-site copy, and get a real restore test every quarter. Cloud and backup details.
On-site IT support
Our Wells Branch office is 12 minutes down I-35, so same-day on-site is standard, and critical outages get an engineer moving within 30 minutes. Scheduled visits come with the Complete plan (twice a month) and Compliance+ (weekly). Compare the plans.
Outsourced or co-managed IT
Hand us the whole IT department, or keep your IT person and let us supply the stack, coverage and escalation depth; about a third of our clients are co-managed. Managed IT.
Cybersecurity
EDR on every endpoint with a 24/7 managed detection and response team behind it, email security, DNS filtering, and MFA and conditional access on every identity. Our cybersecurity services.
Compliance for the medical district and Dell-corridor suppliers
HIPAA programs for the clinics and specialty practices off University Blvd, and CMMC programs for defense suppliers: systems mapped to every required control, evidence gathered continuously, policies kept versioned. Compliance programs.
Device management
Every managed laptop, desktop and server runs the Atera agent for 24/7 monitoring, patching and remote support. Hardware is procured, imaged, deployed and retired on a three-year replacement plan. How managed IT works.
Network support
We survey the site before installing Wi-Fi: RF survey, channel and density planning, then a check after install. Ubiquiti UniFi access points and switching, FortiGate firewalls at the edge, and separate network segments for guest and business traffic. The stack we deploy.
Help desk
A 15-minute average first response and 92% fixed on the first contact, by phone, email, the portal or the desktop agent, all answered by engineers in our Wells Branch office. No ticket caps. How our help desk works.
Nearby
We also support businesses in Georgetown, Pflugerville and across Austin, on the same plans and the same response clock.
Round Rock Questions
How fast can you get on-site in Round Rock?+
Our office is at Wells Branch and I-35, 12 minutes from downtown Round Rock. Same-day on-site is standard. Critical outages get an engineer moving within 30 minutes.
Do you work with medical practices near the hospital district?+
Yes. HIPAA compliance is a core practice area. We run the risk assessments, maintain the evidence, and manage business associate agreements for clinics and specialty practices.
Can you support both our Round Rock and Austin offices?+
Yes. One agreement covers every location in Central Texas. Same monitoring, same engineer assignments, one invoice.
Can you take over from our current IT provider?+
Yes, in four planned steps over about 30 days, and nothing is billed until the plan is agreed. Week one we audit and document every asset, credential and license; week two the Atera agent, Huntress and Backup Radar go onto every machine; weeks three and four we clear the backlog the last provider left. Then it is ongoing monitoring, patching and a quarterly review. Onboarding in detail.
Do you support offices that already have an IT person?+
Yes. About a third of our clients are co-managed: your staff keeps day-to-day ownership and we supply the stack, the coverage and the escalation depth. How co-managed IT works.
Talk to an Engineer, Not a Rep
One hour, your Round Rock office or ours. Fixed quote at the end.
FIND US
Austin office (HQ)
2013 Wells Branch Pkwy, Suite 310, Austin, TX 78728