TITANIUM COMPUTING
(512) 623-9199
Free consultation
SERVICE AREA · 78666 / 78667
Managed IT Services in San Marcos, TX
Halfway between Austin and San Antonio on I-35, San Marcos businesses too often settle for remote-only support from one metro or the other. We treat San Marcos as home territory: distribution operations, professional offices, and the businesses growing alongside Texas State all get flat-fee support with real on-site coverage.
What Do We Run for San Marcos Businesses?
The full stack: support, security, and strategy under one flat monthly agreement.
Managed IT & Help Desk
Unlimited support, 24/7 monitoring, patching, and hardware lifecycle. On-site in San Marcos without travel fees.
Cybersecurity & Compliance
EDR, email security, tested backups, HIPAA and CMMC programs run by in-house security engineers.
VoIP & UCaaS
Phone systems on ampCortex.ai, our AI-first UCaaS platform. Number porting handled end to end.
vCIO & IT Strategy
Budgets, roadmaps, and vendor management from a named senior engineer. Quarterly reviews with numbers.
IT Services in San Marcos, Service by Service
What each service covers for a San Marcos distribution operation or office.
Managed IT with a local office
Our San Marcos office at 145 S. LBJ Dr. was formerly CCI Computer Services. We dispatch on-site, scheduled and same-day for critical issues, with no travel fees, and most day-to-day tickets resolve remotely in minutes. Corporate contact is (512) 623-9199. Both offices.
Distribution and warehouse IT
Warehouse Wi-Fi, scanner fleets, label printing and the office stack behind them, supported as one system. Uptime targets are written into the agreement, because downtime stops trucks. Managed IT.
Onboarding and offboarding at high turnover
Onboarding and offboarding are included: accounts, devices and access are provisioned in hours and revoked the day someone leaves, so student and short-term staff never leave access behind. Our cybersecurity services.
Managed IT and device lifecycle
Every managed laptop, desktop and server is monitored around the clock and patched on schedule, and hardware runs through procurement, imaging, deployment and retirement. Microsoft 365 or Google Workspace tenants are hardened, right-sized on licenses and managed for identity. How managed IT works.
Remote support
Most day-to-day issues resolve remotely in minutes. A 15-minute average first response and 92% fixed on the first contact, by phone, email, the portal or the desktop agent. How our help desk works.
Cybersecurity and compliance
EDR, email security and tested backups run by in-house security engineers, plus HIPAA and CMMC programs where a business needs them. Compliance programs.
Cloud and backup
Server workloads are placed on-prem, in Azure or in private cloud by latency, cost and compliance. Backup Radar verifies every backup job nightly, one copy stays immutable off-site, and a real restore is tested every quarter. Cloud and backup details.
Business phones
Phone systems on AmpCortex, with number porting at no charge while the old system keeps running in parallel. Business phone systems.
Nearby
Our Austin headquarters and the San Marcos office work as one team: see both offices.
San Marcos Questions
Do you actually come on-site in San Marcos, or is it remote-only?+
We dispatch on-site, scheduled and same-day for critical issues. Most day-to-day tickets resolve remotely in minutes, which is why the drive does not slow anything down.
Can you support our distribution center on the I-35 corridor?+
Yes. Warehouse Wi-Fi, scanner fleets, label printing, and the office stack behind them. Uptime targets are written into the agreement because downtime stops trucks.
We employ a lot of students and turnover is high. Does that break the per-user model?+
No. Onboarding and offboarding are included and automated: accounts, devices, and access provisioned in hours and revoked the day someone leaves. High turnover is a security risk only if nobody manages it.
Can you take over from our current IT provider?+
Yes. About thirty days to steady state: week one we audit and document every asset, credential, license and configuration; week two our monitoring, security and backup tools go onto every machine; weeks three and four we stabilize and clear the backlog. Then it is ongoing monitoring, patching and a quarterly review. Onboarding in detail.
Where is your San Marcos office?+
At 145 S. LBJ Dr., San Marcos, TX 78666, formerly CCI Computer Services, serving the San Marcos area and the southern I-35 corridor. Our headquarters is in Austin. Contact both offices.
Talk to an Engineer, Not a Rep
One hour, your San Marcos office or ours. Fixed quote at the end.
FIND US
San Marcos office
145 S. LBJ Dr., San Marcos, TX 78666