TITANIUM COMPUTING
(512) 623-9199
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SERVICES · AWARENESS TRAINING
Security Awareness Training in Austin, TX
Your staff is the attack surface no firewall covers. Monthly phishing simulations, 12-minute lessons, and per-department reporting that turns your riskiest clickers into your first alarm.
How Does the Training Program Work?
Phishing Simulations
Realistic lures monthly, rotated by role. Finance gets fake invoices, HR gets fake resumes. Clicks become coaching, instantly.
Micro-Lessons
12 minutes a month, not a yearly seminar everyone forgets. Topics track live threats we see in Austin businesses.
Department Reporting
Quarterly click-rate and report-rate by team. You see exactly where the risk sits and whether it is falling.
Incident Reflex
Staff learn to report, not delete. Reported phish feed straight into our detection stack and sharpen it.
How Does the Program Ramp Up?
Baseline, train, simulate, report. The cycle repeats monthly and the numbers move.
Can Training Actually Change Click Behavior?
Yes, measurably, if it is continuous. A yearly seminar changes nothing; the forgetting curve erases it in weeks. Monthly micro-lessons plus realistic simulations retrain the reflex itself: hover, doubt, report. Our clients average a 78% click-rate reduction in the first year.
The more important number is report rate. When staff report a suspicious email instead of deleting it, your people become sensors: each report feeds our detection stack and protects everyone else. A trained company hears about an attack from its employees hours before a tool would have flagged it.
What Runs Under the Hood?
Training that plugs into the same stack that defends you.
Security awareness training and phishing simulation from the same platform that guards your endpoints. Episodes track live threat data.
Simulations deliver through your real mail flow, and the one-click report button sits in every inbox.
Quarterly click-rate and report-rate results land in your portal next to everything else.
CLIENTSYNC PORTAL
Where Do You See All of This?
Every client gets their own portal into us through ClientSync. Open and track tickets, browse your asset inventory, pull invoices and reports, and watch backup status live. No emailing us to ask where things stand.
Common Security Awareness Training Questions
Will this embarrass employees who click?+
No. Clicks route to private coaching, never a wall of shame. The metric that matters is report rate going up, and it does.
Does training satisfy compliance requirements?+
Yes. HIPAA, CMMC, and SOC 2 all require documented awareness training. We keep the evidence audit-ready automatically.
How long until the numbers improve?+
Two to three monthly cycles. The click rate falls first; the report rate climbs over the following quarter, and that is the metric that actually protects you.
Are new employees covered automatically?+
Yes. Training enrollment is part of the same day-one onboarding checklist that builds their machine and accounts. Nobody starts unprotected.
Is it included in our plan?+
Included in Complete and Compliance+. Available as a per-user add-on to Remote-First.
Talk to an Engineer About Security Awareness Training
One hour, no obligation. Fixed quote at the end.