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SERVICES · VCIO
vCIO & IT Strategy for Austin Businesses
CIO-level planning from a named senior engineer, without the CIO salary. Technology budgets, a 3-year roadmap, and vendor management with quarterly reviews that show numbers, not slides.
What Does a vCIO Actually Do?
Budget & Forecast
A 12-month IT budget and 3-year capital plan. Hardware refreshes, license renewals, and projects visible before they hit.
Technology Roadmap
Where your stack goes next and why, tied to business goals. Reviewed and re-ranked every quarter.
Vendor Management
ISPs, software vendors, copier contracts. We negotiate, escalate, and hold them to their SLAs so you never sit on hold.
Quarterly Reviews
Response times, uptime, incidents, spend against budget. Thirty minutes of numbers, then decisions.
What Does the vCIO Cycle Look Like?
A standing quarterly rhythm, run on your real asset data instead of gut feel.
What Should IT Actually Cost?
For most businesses our size range, 3% to 6% of revenue, and the difference between the ends of that range is rarely service quality. It is waste: licenses nobody uses, hardware replaced in panic instead of on schedule, redundant tools bought in different departments, and vendor contracts renewed without negotiation.
A vCIO’s job is to find that waste with data and redirect it. The roadmap typically pays for itself: buying hardware on schedule beats emergency pricing, license audits recover real money every year, and a negotiated renewal beats an auto-renewal every single time.
What Runs Under the Hood?
Strategy built on live data, not questionnaires.
Live inventory of every machine: age, warranty, performance, and patch state. The roadmap starts from facts.
Budgets, roadmaps, and QBR decks live in your portal, versioned, next to the metrics that justify them.
Recovery posture feeds the risk line of every budget: what downtime costs and what preventing it costs.
Usage data against license spend. Shelfware gets found and cut every year.
CLIENTSYNC PORTAL
Where Do You See All of This?
Every client gets their own portal into us through ClientSync. Open and track tickets, browse your asset inventory, pull invoices and reports, and watch backup status live. No emailing us to ask where things stand.
Common vCIO & IT Strategy Questions
How is this different from an account manager checking in?+
An account manager sells you things. Your vCIO is a senior engineer accountable for a roadmap and a budget, measured on your numbers.
We are 20 people. Is a vCIO overkill?+
No. Small companies waste the highest percentage of IT spend, usually on licenses and hardware timing. The roadmap typically pays for the tier difference.
If we leave, do we keep the roadmap and budget?+
Yes. Every document the vCIO produces is yours, handed over with the rest of your records at offboarding. It is your plan; we are the ones executing it.
Can the vCIO present to our board or leadership team?+
Yes, quarterly or on request. The budget and roadmap are built board-ready, and your vCIO defends them in the room.
Included or extra?+
Included in Complete and Compliance+. Remote-First clients can add quarterly strategy reviews as a fixed-price engagement.
Talk to an Engineer About vCIO & IT Strategy
One hour, no obligation. Fixed quote at the end.