TITANIUM COMPUTING (512) 623-9199 Free consultation

SERVICES

Managed IT Cybersecurity ↳ AppSec Monitoring · Keelpin

↳ External Pen Testing · coming soon

Help Desk Cloud & Virtualization Data Backup & Recovery Security Awareness Training Email & Spam Protection VoIP & UCaaS · ampCortex.ai Compliance vCIO & IT Strategy

TITANIUM AI

AI Overview Private AI Appliance · On-Prem AINode · Control Software AI Advisory & Readiness Agentic AI & Automation AI for SaaS Companies AI for Automotive AI for Accounting & Bookkeeping FormFlows · Conversational Forms CallScrub · Call Intelligence

COMPANY

Pricing Case Studies Partners About Us Richard Avery · Founder & CEO Greg Gotham · VP Ops Jason Brashear · CTO Ecosystem & Free Tools FAQ Buyer's Guide Press & News Insights Videos Free IT Risk Assessment Contact

SERVICE AREAS

Austin Round Rock Cedar Park Georgetown Pflugerville Leander San Marcos

Free consultation (512) 623-9199

CLIENT SUPPORT

Get Help From Titanium

Already a Titanium client? Reach the engineers in our Wells Branch office the way that suits you. If your business is down or you think you've been hacked, call now.

CALL

Call an engineer

A person answers. For a business-down problem or a security incident, call any hour.

(512) 623-9199

Email support

[email protected]. Send from the address on your account. Monday to Friday, 9 AM to 5 PM Central.

Email support

PORTAL

Client portal

See your open tickets, their status and your devices.

Open the portal

Support Questions

When is support open?+

Email support runs Monday to Friday, 9 AM to 5 PM Central. Critical issues get an engineer 24/7: call (512) 623-9199.

What counts as an emergency?+

Your business can't work, or you think an account, computer or your network has been compromised. Call (512) 623-9199 instead of emailing, at any hour. If a machine may be infected, unplug it from the network and leave it switched on.

What should I put in a support email?+

One issue per email: your name and company, the computer name or user account affected, any ticket number, the exact error message, what you already tried, and when it started. Never send passwords or MFA codes.